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Privacy Policy

Last updated: 15 November 2024

Introduction

ezysplit Pty Ltd (ABN XX XXX XXX XXX) ("ezysplit", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (ezysplit.com.au) and application (app.ezysplit.com.au).

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the Consumer Data Right (CDR) rules where applicable.

Information We Collect

Information You Provide

When you use ezysplit, you may provide us with:

  • Account information: name, email address, password
  • Personal details: date of birth, address, contact information
  • Employment information: employer name, occupation, income details
  • Financial information: assets, liabilities, expenses, bank account details
  • Relationship information: marriage/separation dates, ex-partner details (if using collaborative mode)
  • Documents: payslips, tax returns, property valuations, and other supporting documents you choose to upload

Information from Open Banking (CDR)

If you choose to connect your bank accounts through Open Banking, we receive:

  • Account balances and details
  • Transaction history
  • Account holder information

This data is accessed through the Consumer Data Right (CDR) with your explicit consent. You can revoke access at any time through your bank's app or website.

Information Collected Automatically

When you use our services, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, features used)
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Generate your Financial Statement document
  • Process payments
  • Communicate with you about your account and our services
  • Improve and develop our platform
  • Ensure security and prevent fraud
  • Comply with legal obligations

Data Storage and Security

All data is stored in Australian data centres operated by SOC 2 Type II certified providers. We implement industry-standard security measures including:

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Employee security training

We do not transfer your personal information outside of Australia without your consent or as permitted by law.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: who help us operate our platform (payment processors, hosting providers, email services)
  • Your ex-partner: if you use collaborative mode and choose to share information
  • Legal authorities: if required by law or court order
  • Professional advisors: lawyers, accountants, or auditors when necessary

All third-party service providers are bound by confidentiality agreements and are only permitted to use your information for the specific purpose for which they were engaged.

Your Rights

Under Australian privacy law, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information (subject to legal retention requirements)
  • Data portability: Request your data in a commonly used format
  • Withdraw consent: Withdraw any consent you have given us

To exercise these rights, please contact us at privacy@ezysplit.com.au.

Cookies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyse usage. You can control cookies through your browser settings, though some features may not work properly if you disable cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of ezysplit after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Privacy Officer:

Complaints

If you believe we have breached the Australian Privacy Principles, you can make a complaint by contacting us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Questions?

If you have any questions about this policy, please contact us.

Contact Us