Terms of Service
Last updated: 15 November 2024
Acceptance of Terms
By accessing or using ezysplit (the "Service"), operated by ezysplit Pty Ltd (ABN XX XXX XXX XXX) ("ezysplit", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
Description of Service
ezysplit is a document preparation platform that helps users complete their Financial Statement (Form 13) for family law matters in Australia. The Service includes:
- Online forms for entering financial information
- Open Banking integration for importing bank data
- AI-powered property and vehicle valuations
- Document storage and management
- PDF generation of Financial Statements
- Collaborative features for working with ex-partners
Not Legal Advice
ezysplit is not a law firm and does not provide legal advice. The Service is a document preparation tool designed to help you organise and present your financial information. We do not:
- Provide legal advice or legal representation
- Recommend legal strategies or courses of action
- Guarantee any specific outcome in court proceedings
- Act as your lawyer or solicitor
For legal advice specific to your situation, you should consult a qualified Australian family lawyer.
Eligibility
To use ezysplit, you must:
- Be at least 18 years of age
- Be located in Australia
- Have the legal capacity to enter into these Terms
- Provide accurate and complete information
Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Notify us immediately of any unauthorised access
- Be responsible for all activities under your account
Your Responsibilities
When using ezysplit, you agree to:
- Provide truthful and accurate financial information
- Comply with your duty of disclosure under Australian family law
- Not use the Service for any unlawful purpose
- Not attempt to circumvent security measures
- Not share your account credentials with others
- Not upload malicious content or attempt to harm the Service
Collaborative Mode
If you invite your ex-partner to collaborate on a Financial Statement:
- You are responsible for obtaining their consent before sending an invitation
- Information you mark as shared will be visible to them
- You can control what information is shared through privacy settings
- We are not responsible for disputes between you and your ex-partner
Fees and Payment
ezysplit offers both free and paid features. For paid services:
- Prices are displayed in Australian dollars (AUD) and include GST
- Payment is processed securely through our payment provider (Stripe)
- Fees are one-time charges, not subscriptions
- Refunds are available within 30 days per our money-back guarantee
Refund Policy
We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with the Service, contact us within 30 days of your purchase for a full refund. Refunds are processed to the original payment method within 5-10 business days.
AI Valuations
ezysplit provides AI-powered property and vehicle valuations for convenience. These valuations:
- Are estimates based on available market data
- Are not formal valuations from licensed valuers
- Should not be relied upon as definitive values for court
- May differ from professional valuations
For contested matters, we recommend obtaining a formal valuation from a licensed valuer.
Open Banking
If you connect your bank accounts through Open Banking:
- You authorise us to access your banking data through the Consumer Data Right (CDR)
- Data is accessed securely using government-regulated protocols
- You can revoke access at any time through your bank
- We comply with all CDR rules and requirements
Intellectual Property
All content, features, and functionality of the Service are owned by ezysplit and protected by Australian and international intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without authorisation
- Reverse engineer or decompile the Service
- Remove any proprietary notices from our materials
Your Content
You retain ownership of any content you upload to ezysplit. By uploading content, you grant us a limited licence to store, process, and display that content for the purpose of providing the Service to you.
Limitation of Liability
To the maximum extent permitted by Australian Consumer Law:
- The Service is provided "as is" without warranties of any kind
- We do not guarantee the accuracy of AI valuations or imported data
- We are not liable for decisions made based on information in the Service
- Our total liability is limited to the amount you paid for the Service
- We are not liable for indirect, consequential, or punitive damages
Indemnification
You agree to indemnify and hold ezysplit harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.
Termination
We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion. You may also delete your account at any time. Upon termination, your right to use the Service ceases immediately.
Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of significant changes where practicable.
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and ezysplit.
Contact
For questions about these Terms, please contact us at:
- Email: legal@ezysplit.com.au
- Mail: Legal Team, ezysplit Pty Ltd, [Address], Australia